Covid FAQs

COVID FAQ's

No, our locksmith prices will not increase during Coronavirus lockdown.

Again no, our locksmith should not charge extra for a call-out during the coronavirus lockdown.

None of our locksmith hours have been affected by the lockdown, we are still operating an emergency 24 hours service.

Yes, our locksmiths are currently working during the lockdown as current government guidelines indicate tradespeople can continue work, unless required to self isolate.

During the coronavirus lockdown, our locksmith will consider all work either essential or non-essential.

Essential Locksmith Work…
The following types of work may be considered as essential work only:

24 Hour Emergency Call Outs
Lock outs if you are locked out of your house
Front and back doors not locking
Opening locked doors if locked in
All Door Lock repairs
Replacement locks if locked out or locked in
Key Cutting
Safe opening

The following are types of locksmith work that may be considered as non-essential during the current COVID-19 lockdown.
Lock upgrades
Replacement door and window locks

Yes, our locksmith will be able to help if you are self-isolating at home although we do recommend the following:

Tell the locksmith the type of work you require completing
It is vital to tell the locksmith you are self-isolating
The locksmith will ensure actions can be put in place before the visit

Yes, our locksmith will ensure that social distancing measures are kept at all times and will work with hand sanitizer/gels, gloves and masks for prevention. The locksmith can complete their work on his own ensuring yourself and the locksmith are kept safe.